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Exploring and Implementing Consumer Behavior

A Transition from Theory to Action (2024)

ISBN: 979-8304473828 | December 2024 | 365 Pages

 

Editors: Urooj Ahmed, Kenneth Bates and Enrique Marinao Artigas
 

Authors and Contributors: Areej Ahmed, Enrique Marinao Artigas, Kenneth Bates, Khalid Hafeez, Mannar Ahmed, Md. Uzir Hossain Uzir, Nik Syuhailah Nik Hussin, Nor Azila Mohd Noor, Urooj Ahmed

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ISBN

979-8304473828 

DOI

License

CC-By Attribution 4.0 International

Description

An in-depth investigation into the complex forces that influence consumer behavior in contemporary markets is provided in this book. The theoretical underpinnings, psychological motivations, socio-cultural effects, and strategic techniques that are essential for comprehending and utilizing consumer decision-making processes are explored in depth throughout the ten chapters that comprise this study book.

A comprehensive grasp of the various views that guide consumer behavior research is established throughout the book, which begins with an in-depth review of theoretical frameworks. Afterwards, it investigates the cognitive and emotional aspects that influence consumer choice, in addition to the socio-cultural influences that have an effect on market reactions.
 

In the field of consumer studies, advanced research procedures are discussed in detail. These methodologies include cutting-edge techniques such as neuroscientific approaches and sophisticated data science. In order to get profound insights into the patterns of consumer behavior, these techniques provide academics and practitioners with significant tools. The book then moves on to discuss strategic factors, providing an explanation of precise targeting tactics and sophisticated market segmentation. In the face of intense competition, these tactics maximize marketing approaches by utilizing advanced analytics and machine learning. As a result, they improve interaction with a wide variety of customer population categories. In subsequent chapters, the importance of brand equity and consumer perceptions within the experience economy is investigated. Particular attention is paid to the significance of sensory branding and experiential marketing in the process of cultivating brand loyalty and enhancing opportunities for consumers. This book takes a more in-depth look at the value-based consumer decision-making process in complex market situations. It addresses a variety of nuanced elements, including perceived value, trust in the brand, and ethical thinking.
 

This research examines the changing landscape of omnichannel consumer behavior within digital ecosystems. It sheds light on integrated online-offline channels and tailored customer journeys, both of which are essential for comprehending the interactions that they have with modern consumers. In conclusion, the book goes into questions of sustainability, ethics, and corporate responsibility, illuminating the influence that these topics have on the preferences and decisions of consumers about their purchases. In this article, we underline the importance of conscious consumerism, ethical consumption movements, and corporate sustainability activities as key drivers of responsible consumer behavior and social modification.

Table of Contents

Chapter 1: Consumer Behaviour Theories: Insights from Psychology and Sociology

Urooj Ahmed

Chapter 2: Social and Cultural Influences on Consumer Behaviour

Nik Syuhailah Nik Hussin and Areej Ahmed

Chapter 3: The Significance of Sensory Inputs in Consumer Perception and Behaviour

Enrique Alex Marinao Artigas and Khalid Hafeez

Chapter 4: Consumer Decision-Making Dynamics: From Heuristics to Rationality

Kenneth Bates and Md. Uzir Hossain Uzir

Chapter 5: Artificial Intelligence and Business Ethics in Consumer Behaviour

Md. Uzir Hossain Uzir

Chapter 6: Advanced Research Methodologies in Consumer Studies

Urooj Ahmed and Nor Azila Mohd Noor

Chapter 7: Recognizing Customer Segmentation Strategies via Personality and Lifestyle

Areej Ahmed

Chapter 8: Value-Based Consumer Decision Making in Complex Markets

Khalid Hafeez and Urooj Ahmed

Chapter 9: Consumer Satisfaction and Post Purchase Behaviour: Managing Customer Experiences

Urooj Ahmed

Chapter 10: Omnichannel Consumer Behaviour in the Digital Ecosystem

Areej Ahmed

Chapter 11: Sustainability and Consumer Behaviour: Navigating Green Markets and Conscious Consumption

Mannar Ahmed and Areej Ahmed

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